LEADERSHIP AND TEAM MANAGEMENT (UFL 1413)ASSOC. PROF DR NIK HASNAH NIK MAHMOODPrepared by : ZUNITA HAYARI FRSR160010-09ALeadership studiesLeadership studies is a multidisciplinary academic field of study that focuses on leadership in organizational contexts and in human life. Leadership studies has origins in the social sciences (e.g.
, sociology, anthropology, psychology), in humanities (e.g., history and philosophy), as well as in professional and applied fields of study (e.g., management and education).
The field of leadership studies is closely linked to the field of organizational studies.There are different Leadership styles given on management and individual level. Out of many leadership style theories the one given by Daniel Goleman is acceptable universally. The idea given by him to interpret the Leader as someone who attunes the people to a positive emotional direction is supported by six leadership styles. They are visionary, coaching, affiliates, democratic, pacesetting and commanding. A leader is someone to whom the general people recognize as a disciplinary personality.
Leaders are empathetic and show quality attributes to set an example. Leadership Case StudiesCase studies on great business leaders are used as illustrations to show how great companies enhance their business knowledge into a coherent plan for achieving leadership success.A case study is a written or recorded, detailed analysis of some targeted management issues, for the purpose of noting success or failure to be used as a benchmark for education, research, and/or planning. A case study is an in-depth exploration of one particular case (situation or subject) for the purpose of gaining depth of understanding into the business/management issues being investigated.Therefore based on the research evidence, the impact of effective leadership on employee’s behaviour in the organization have been discussed.CASE STUDY #1TITLE : Wendy’s: Can New Owner Triarc give it a Successful Makeover?AUTHOR : M Sinha and K SureshPUBLICATION YEAR : 2010JOURNAL : RETAILING , USAbstract: Wendy’s is the third-largest quick-service hamburger chain in the world after McDonald’s and Burger King.
It was founded on 15 November 1969 by Dave Thomas. The chain was very successful and acquired several other chains. But the death of its founder in 2002 took a toll on the company and Wendy’s revenues have declined steadily since then. The company either closed or sold off all the chains that had been acquired earlier.
Wendy’s finally put itself up for sale and was bought by Triarc, the parent company of the Arby’s fast food chain. The merger was completed on 29 September 2008 and the company was named the Wendy’s / Arby’s Group. The combined entity included more than 10,000 restaurants in 50 states and 21 countries worldwide.
Now, it would be Triarc’s responsibility to turnaround the struggling fast food chain of Wendy’s. Objectives:To discuss the dynamics of the US fast food market.To identify and analyse the reasons for Wendy’s decline.
To evaluate Triarc’s strategy to turnaround the company with renewed focus on its strategic businesses and its marketing initiatives.Research Methodology:SurveyInterviewCase studyData CollectionResearch Finding : The case analyses the growth and decline of Wendy’s, the rationale behind the merger and Triarc’s strategy to revive the company..CASE STUDY # 2 TITLE : The Blind Side: Transformation of an Abandoned to AcclaimedAUTHOR : Vandana Jayakumar and Dr. Nagendra V. ChowdaryPUBLICATION YEAR : 2010JOURNAL : General Business, USAbstract: This case study showcases the gripping story of a wealthy family that endorses a social change initiative and makes it a formidable success. Leigh Anne Tuohy, a wealthy lady, along with her family spearheads a social change initiative that totally transforms the life of Michael Oher (Michael), who would have otherwise led an uncertain life of a destitute. Not only do the Tuohys clothe and feed Michael, their benevolence makes him a superstar of American football.
What makes the Tuohys take up this initiative? Objectives:To examine the role of a social change agent in the light of the movie’s characters – Leigh Anne Tuohy and others – and debate on the motives, motivational factors and characteristics of such social change agentsTo distinguish and understand the importance of coaching (including talent management) and mentoring in transformation and highlight the contributions made by Leigh Anne Tuohy, Sean Tuohy, Bert Cotton, SJ and othersTo highlight the extent and persistence of damaging effects of racism and the social outcasts, especially in the US and to highlight the positive effects of social change agents’ interventions.Research Methodology:Case studyAssignment questionData collection from journal source (qualitative approach)Research Finding :The case study provides an opportunity to debate on several sensitive issues – motivational factors for the social change agents, repercussions of racism, plight of the destitute and the possible role of social change agents in social upliftment.The learning from the case study leads to the discussion of certain complex organisational issues – ensuring the success of change management programmes, talent management and career growth of people from the minoritiesCASE STUDY # 3CASE TITLE: Colgate-Palmolive: Leadership Style of Reuben MarkAUTHORS: Florence Nightingale.P ; Doris Rajakumari JohnPUBLICATION YEAR : 2008JOURNAL: Home Appliances and Personal Care Products, GlobalAbstract: Colgate-Palmolive, headquartered in New York City is the world leader in oral care products. Its consistent success in the oral care segment was attributed to Reuben Mark (Mark), who has been the CEO of Colgate-Palmolive for the past 23 years, since 1984. As the company’s CEO, Mark stressed that focus is an important element of leadership at Colgate-Palmolive. His business ideas reflect his accumulated experience and his humane view of how to lead a business organisation.
He persistently focused on achieving consistent growth which is required to maintain the company’s global success and make it stronger. Mark followed a different style to lead the company. According to Mark, it is the management’s responsibility to implement and make improvements in the organisation so as to move it towards excellence.Objectives:To analyse the different leadership styles that drive a company’s successTo analyse how personal beliefs, attitudes, lifestyles influence business decisionsTo analyse the leadership styles of Reuben Mark and his views on corporate leadership. Research Methodology:Case StudyData collection from journal source (qualitative approach)SurveyResearch Finding :The case study allows for discussion on how personal styles of leadership influence corporate leadership styles.
CASE STUDY #4TITLE : Proton: Way to SurviveAUTHORS: Jena Joshi, Kumar Satyaki RayPUBLICATION YEAR : 2006JOURNAL: Automobiles, MALAYSIAAbstract: Proton, the Malaysian national car company, had been the market leader in the Malaysian automobile market since its inception in 1983. During 2004, it witnessed a rapid slip of its market share from 74% in 1993 to 41% in 2005. Moreover, with the abolition of tariff barrier against foreign cars, Proton was exposed to stiff competition. In 1993, the members of Association of Southeast Asian Nations (ASEAN) agreed to cut tariffs on imported cars to 5% but Malaysia was the exception and was allowed to cut tariff rate to 20% in 2005 and to 0-5% in 2007. In 2005, The ASEAN Free Trade Agreement (AFTA) was promulgated, making Proton vulnerable to foreign competitionObjectives:To understand the automobile market in MalaysiaTo analyse Proton’s competitive positioningTo discuss the causes for its poor performanceTo analyse the strategies adopted by Proton to overcome the challenges.Research Methodology:Case SudySource of Data – Quantitive researchSurvey- Statistical ProceduresResearch Finding :This case deals with the challenges facing Proton and tries to investigate whether Proton will be able to survive the increased competition and tough market conditions.
ANALYSISFrom the reviewed articles, we know that leadership is the ability or capability of an individual to influence others in order to act in the manner desired of a leader in achieving the set goals or is a process of leading the behaviour of others towards completing an objective.A strong and effective leadership will contribute greatly to the organization’s growth and prosperity. It will also be a catalyst for generating effective and positive changes in the organization.CONCLUSIONThe organization’s success or failure is usually connected to the leaders – managers/CEO’s.
A suitable leadership style practiced by managers/CEO’s can motivate employees to follow the given instructions effectively and efficiently.As organizational leaders, managers/ceo must know how to carry out leadership activities in order to ensure employees will respect and follow the given orders.COMPANY’S PROFILECOMPANY’S NAME : RS RESOURCES IP0352598-ANO 86, PERSIARAN LAPANGAN 1/1, TAMAN LAPANGAN JAYA,31350 IPOH, PERAK.BUSINESS ACTIVITIES: SERVICING AND TESTING GROUND WATER, ELECTRICAL AND AIR- CONDITIONING WORKS, AND SUPPLY GOODS AND STATIONERY FOR OFFICE AND SCHOOL USE.MANAGER: PN FARIDAH BINTI ARFIFFINSUPERVISOR/PROJECT MANAGER: EN ABDUL RAHIM BIN ABDUL SAMADREGISTERED WITH : : KEMENTERIAN KEWANGAN MALAYSIA NAME: EN ABDUL RAHIM BIN ABDUL SAMADPOSITION: SUPERVISOR / PROJECT MANAGERGENDER: MALERACE: MALAYManagement Interview (Questions and Answers)Q: How Would You Describe Your Management Style?A: I choose to adapt my management techniques based on the present situation, as work environments are constantly dynamic and often need to be handled in unique, novel ways.Q: What Would You Do if You Had a Subordinate Doing Their Job Inefficiently?A: I consider anyone who works with me to be an extension of my effectiveness as manager.
I will discuss any problems with the employee individually and honestly, but if their work affects the bottom line of the company, their shortcomings are also my responsibility.Q: How Do You Measure Your Success as a Manager?A: Management is about setting and reaching goals and employee/organizational relationships. I measure effectiveness by looking at the data, ensuring that I am meeting deadlines early and helping to achieve organizational growth, and keeping morale high and those under my supervision engaged and active in their tasks.
Q: How Do You Keep Staff Members Motivated?A: I do my best to show recognition and acknowledgement to all employees that meet goals, which keeps morale high and employees on task. Also, when applicable, I keep tasks interdependent within the team, so that staff members require and encourage fellow staff members to complete their work.Q: What is Your Biggest Management Weakness?A: Sometimes in the heat of a deadline, I have found that I have overlooked great work by a staff member. I am working on making sure everyone I work with gets their deserved recognition for successful completion of their tasks, because it is important that every individual staff member be recognized for their contributions toward building the company’s success.Q: How Do You Delegate Tasks?A: For each staff member I create a sheet of detailed, relevant tasks and estimated deadlines.
I then meet with each staff member individually to ensure they also agree to the deadlines and answer any questions they have. I also schedule regular work in progress meetings to check in on their status.Q: Have You Ever Had to Fired Someone?A: Yes, I have. Though it is never easy, for the company to succeed, it must make tough decisions on those in its employ. Without making those tough decisions, the company would fail and everyone that works for it would be without employment. I recognize that, so while I may not enjoy it, I also know that it is these tough decisions that help the company survive in the tough economy.Q: How Do You Prioritize Multiple Projects?A: Through a combination of deadline, difficulty, project length, team status and inherent importance.
For example, a short deadline, difficult project where a team requires my work is going to get priority over an equally short deadline, easy project, because the team’s productivity is based on my own productivity. I also try to group similar items together and get started early on difficult, time consuming projects so that when I brush up against the deadline I am not scrambling and can give attention to other projects as needed.CONCLUSIONLeadership attributes are the inner or personal qualities that constitute effective leadership. These attributes include a large array of characteristics such as values, character, habits, traits, competencies, motives, style, behaviours, and skills.Most of the leadership attributes cluster into four overarching categories of what you need to be, know, and do:Demonstrate personal character;Set directions;Mobilize individual commitment;Engender organizational capability.
Good leaders add value to the company by fostering a collaborative environment and welcoming new ideasEmployees with leadership skills and experience tend to show commitment to their job and overcome obstacles in a timely manner.REFERENCES 1. ANG HUAT BIN.2008.Business Management.Oxford Fajar Polytechnic Series.
pg692. Ricky W.Griffin, Gregory Moorhead.Organizational Behavior.11th Edition.South Western Cengage Learning.
Chapter11-12-133. Charismatic Leadership Case Study with Ronald Reagan as Exemplar.Emerging Leadership Journeys, Vol.65 Iss. 1, pp. 83- 914.